Zed Tan

He’s happiest when building content systems and the teams that manage them.

You can reach him at zed@shootbird.work

Skills

• Teaching/Lecturing/Presentations
  • Taught design theory in vocational institutes for 3 years
  • Taught various introductory courses at Nanyang Technological University for 2 years
• Writing/Editing
  • Technical writer since 2015.
  • Build and maintain SSG-based toolchains.
• HTML/CSS/JS
  • flare-tocgen (archived), still in use at docs.groundlabs.com in 2021.
  • vuepress-and-xlsx (archived) where I use a NodeJS stack to generate a Vuepress site from excel spreadsheets.
• Go/Golang
  • Wrote Go guides for MessageBird (see Published Work)
  • Minor contributions to MessageBird go-rest-api:
    • implemented onFinish attribute for CallFlowRecordStep #54
    • Export links field #56
  • Small tools:
    • clear-archiver
• Python
  • bad-json-to-rst-tables
  • Minor contribution to sphinx-contrib/confluencebuilder
  • python-ast-docgen
  • parsedocinfo
• *NIX
  • Various techdoc_utility_scripts
  • Minor contribution to things.sh
• CI
  • Build and maintain GitLab pipelines that produce https://docs.eclecticiq.com
  • Ansible scripts

Published Work

Technical Content for the Temasys.io Blog

• “Ripping off the band-aid: Chrome’s shift to ‘Unified plan’”

Blockchain with Go guides for Consensys/Kauri (github repo):

• Creating a DApp in Go with Geth

Ground Labs Documentation

• See work.

MessageBird Developer Guides (samples):

• Number Masking Guide (Go/Golang)
• SMS Marketing Subscriptions (Go/Golang)

Work

Senior Technical Writer at EclecticIQ

• Documentation site: https://docs.eclecticiq.com
• Embedded in integrations team.
• Work closely with frontend and backend teams.
• Site migration from Confluence to Sphinx-based site.

Technical Writer at AI Singapore

• Worked on web site information architecture for Makerspace
• Worked on technical documentation for AI Speech Lab.
• Worked on internal knowledge and information sharing system for AI Singapore’s engineering team. Built a semi-automated pipeline that would publish project documentation hosted on GitLab repositories to a URL on the intranet.

Contract Technical Writer at Temasys Communications

• Wrote technical content for blogs and marketing material.
• Worked closely with development team to communicate releases, technical developments, and product updates.
• Helped make case and set the groundwork for dedicated technical documentation efforts.
• Worked closely with development team to document a pre-alpha product, which involved digging into C++ source.

Ground Labs Documentation

• Lead technical writer. Responsible for keeping documentation site up to date and identifying informational gaps.
• Established beach-head for documentation.
• Embedded in engineering team.
• Site migration from Confluence to MadCap Flare.

Documentation sets:

• Enterprise Recon Documentation(pdf)
• Card Recon Documentation(pdf)
• Data Recon Documentation(pdf)

EU GDPR-related Research Project

• Project management.
• Managed 20 freelancers gathering research from 28 EU countries.
• Cataloged and documented research for developer use.

Experience

Technical Writer (Tech lead) at EclecticIQ (Feb 2020 – present)

Technical Writer at AI Singapore (October 2019 – Feb 2020)

Technical Content Writer (Contract) at Temasys Communications (Feb – May 2019)

Technical Writer at Ground Labs (Feb 2016 – Jul 2018)

Adjunct Instructor at

• Singapore Polytechnic, Theory of Design (Apr 2014 – Feb 2016)
• NTU WKWSCI¹, Introduction to Film Studies (Aug 2013 – Dec 2013)
• NTU WKWSCI, Web Design and Technologies (Jan 2015 – Dec 2015)

Other

“What Time Got Wrong About The Last of Us”, Kill Screen, published 8 Oct 2014, available: https://killscreen.com/articles/what-time-got-wrong-about-last-us/

Guest Lecture, The Documentary Genre and Game Narratives (presentation workbook), 18 Oct 2016.